LearnFacts checked November 8, 2026Reviewed by Gary E. Wilson, President and Designated Broker
Short answer
In Washington, the landlord must keep a rental fit to live in, including the structure, a weathertight shell, heat, water, hot water, wiring, plumbing, locks and supplied appliances (RCW 59.18.060). After a tenant's written notice, repairs must start within 24 hours, 72 hours or 10 days, depending on the problem (RCW 59.18.070). Tenants must keep the unit clean, use fixtures properly and not cause damage. If deadlines slip, tenants have legal remedies.
What the landlord must keep working
Washington's Residential Landlord-Tenant Act puts the main repair duty on you, the landlord. Under RCW 59.18.060, you must keep the rental fit for people to live in for the whole tenancy, not just on move-in day.
The statute lists specific duties. These are the ones behind most repair calls:
- Keep the home in substantial compliance with codes, where a problem endangers or impairs the tenant's health or safety.
- Keep roofs, floors, walls, chimneys, fireplaces, foundations and other structural parts in reasonably good repair.
- Keep the unit reasonably weathertight.
- Keep the electrical, plumbing and heating systems, and any appliances you supplied, in reasonably good working order.
- Provide facilities that supply heat, water and hot water as reasonably required.
- Provide reasonably adequate locks and keys, and safeguard any master or spare keys.
- Keep the unit in as good condition as it should have been at the start of the tenancy, except for wear from ordinary use.
The repair clock starts with written notice
RCW 59.18.070 sets the timing. When a tenant gives written notice of a defect to the person named as landlord, or to the person who collects rent, you must start fixing it as soon as possible. The outer limits are 24 hours when the problem cuts off hot or cold water, heat or electricity, or is imminently hazardous to life. The limit is 72 hours when the tenant loses use of a refrigerator, range and oven, or a major plumbing fixture you supplied. It is 10 days in all other cases.
These are deadlines to start the work, not always to finish it. The statute puts the burden on you to see the repair completed promptly. If a delay is truly beyond your control, you still must fix the problem as soon as possible.
In practice, the date of the notice matters most. Whether a text or email counts as written notice can be argued, so a careful owner treats any written report as the start of the clock and keeps a copy.
Repair deadlines after a tenant's written notice (RCW 59.18.070 and 59.18.060)| The problem | Latest time to start repairs | What a manager usually does |
|---|
| No heat, hot or cold water, or electricity, or a hazard to life | 24 hours | Treats it as an emergency and sends a vendor right away |
|---|
| No use of a supplied refrigerator, range and oven, or major plumbing fixture | 72 hours | Schedules the repair or a replacement within the window |
|---|
| Any other defect the landlord must fix | 10 days | Schedules routine work and confirms it is completed |
|---|
| Damage caused by the tenant, family or guests | No landlord repair duty under RCW 59.18.060 | Documents it and handles it as a lease or deposit matter |
|---|
| Tenant unreasonably refuses access for the repair | Tenant loses the chapter's remedies for that defect | Reschedules in writing and keeps a record of each attempt |
|---|
What the tenant owes
Tenants have duties too. RCW 59.18.130 requires each tenant to pay rent, follow applicable codes, and also:
- Keep their part of the home as clean and sanitary as conditions permit.
- Dispose of garbage properly, and pay for pest treatment when they caused the problem.
- Use the electrical, gas, heating and plumbing fixtures and appliances properly.
- Not damage the structure or appliances, or let family members or guests do so.
- Maintain the smoke detection device, including replacing batteries.
- At move-out, return the unit to its starting condition, except for wear from ordinary use.
When the tenant is the cause
Two rules at the end of RCW 59.18.060 matter here. You have no duty to repair a defect the tenant, their family or their guests caused. And when a tenant unreasonably refuses you access for repairs, the tenant cannot use the chapter's remedies for that defect. The notice you give before entering is covered in landlord entry rules in Washington.
Pests are a split duty. You need a reasonable pest control program at the start of every tenancy. During the tenancy, the duty to control pests does not apply to a single-family residence (as RCW 59.18.030 defines it), but it does apply in other buildings unless the tenant caused the problem.
What tenants can do if repairs stall
If the deadline passes and the problem still is not fixed, the tenant has several options. Each one has its own steps, so these are short summaries, not the full rule.
- Move out. Under RCW 59.18.090, the tenant may end the rental agreement with written notice and get a pro rata refund of prepaid rent, plus the deposit accounting the law requires.
- Repair and deduct. RCW 59.18.100 lets a tenant give you a good faith estimate, then hire a licensed or registered contractor and deduct the cost from rent, within a two-months'-rent limit. Small repairs the tenant does personally are capped at one month's rent.
- Lower rent set by a court or arbitrator. Under RCW 59.18.110, a court or arbitrator can decide the reduced rental value while the defect lasted.
- Rent into escrow. For serious conditions that endanger health or safety, RCW 59.18.115 lets a tenant ask the local government to inspect and certify the problem, then pay rent into escrow instead of to you.
Limits that protect the owner
Repair and deduct has guardrails. Work a tenant arranges must meet the applicable codes, and you get a chance to inspect the finished repair before the cost comes off the rent. If a tenant's repair is done negligently and damages your property, RCW 59.18.100 lets you recover your actual damages from the tenant.
How a property manager usually handles repair duties
Most of the legal risk here comes from timing and records, not from the repair itself. A lease clause that waives these rights is unenforceable under RCW 59.18.230. Under RCW 59.18.250, raising rent, cutting services or starting an eviction within 90 days after a tenant's good faith complaint to a government agency, or use of these rights, is presumed retaliation unless you can rebut it.
A typical full-service manager takes repair requests in writing, sorts them by the statutory deadline, sends a vendor and records when notice arrived and when work started. Most agreements also set how much a manager may spend without calling you. See repair approval limits for how owners set that.
For Wilson Management, the Owner FAQ says you are told the details before damage repairs begin, and work starts once you give permission. The benefits page lists 24/7 emergency repairs and a network of contractors. See property maintenance services, the emergency maintenance guide and the annual maintenance checklist for the day-to-day side.
Who repairs what also depends on the property type. In a condo, the association's governing documents may make some parts of the building its job. The condo vs single-family rental guide compares the two.
Frequently asked questions
Does the 24-hour rule mean the repair must be finished in 24 hours?
Not always. RCW 59.18.070 says you must start remedial action within the time limit, then see the work completed promptly. If finishing is delayed by things beyond your control, such as parts that are not available, you must still fix the problem as soon as possible. Keeping notes on each step helps show you acted in time.
Can my lease make the tenant responsible for all repairs?
No. Under RCW 59.18.230, a lease clause that waives the tenant's rights under the landlord-tenant act is unenforceable. RCW 59.18.100 does allow you and a tenant to agree that the tenant will do certain repairs for a cash payment or a reasonable rent reduction, but that agreement does not change your own legal duties.
Can a tenant in Washington just stop paying rent until a repair is made?
The law does not give a simple right to withhold rent. Instead it sets specific paths: repair and deduct under RCW 59.18.100, a reduced rental value set by a court or arbitrator under RCW 59.18.110, or rent paid into escrow after a local government certifies a dangerous condition under RCW 59.18.115. Each path has its own notice steps.
Who handles pests in a single-family rental?
Under RCW 59.18.060, you must provide a reasonable pest control program at the start of the tenancy. During the tenancy, the duty to control pests does not apply to a single-family home. In other buildings it does, unless the tenant caused the problem. Under RCW 59.18.130, a tenant who causes an infestation pays for the treatment.
Does my tenant have to let the repair person in?
A tenant may not unreasonably refuse entry for necessary or agreed repairs, as long as you give proper notice, usually at least two days in writing under RCW 59.18.150. If a tenant unreasonably refuses access, RCW 59.18.060 says the tenant cannot use the chapter's remedies for that defect. See our landlord entry guide.
Recent changes
- June 11, 2026: SSB 6237 (chapter 234, Laws of 2026) added flood-risk and renters insurance disclosures to RCW 59.18.060. They apply to leases entered into after December 31, 2026. Washington State Legislature: SSB 6237 (2026)
Sources
- RCW 59.18.060, Landlord duties (Washington State Legislature)
- RCW 59.18.070, Notice from tenant and time limits for repairs (Washington State Legislature)
- RCW 59.18.100, Repairs by tenant and deduction from rent (Washington State Legislature)
- RCW 59.18.110, Diminished rental value (Washington State Legislature)
- RCW 59.18.115, Substandard and dangerous conditions, rent escrow (Washington State Legislature)
- RCW 59.18.130, Duties of tenant (Washington State Legislature)
- RCW 59.18.250, Retaliation presumptions (Washington State Legislature)
- Wilson Management: Owner FAQ
Facts on this page were checked against these sources on November 8, 2026. Laws and official guidance change, so check the current text before you act. This guide is general information, not legal or tax advice.
Reviewed by Gary E. Wilson, President and Designated Broker (WA licensed), Wilson Management, Inc., on November 8, 2026.